Tired Hands Brewing Company is looking for a qualified person to join our team in a dynamic role, as manager of the Tired Hands Biergarten, a thoughtfully designed outdoor space in the Kensington section of Philadelphia.
The Biergarten Manager reports to and supports the Restaurant Director’s work, while working alongside the St.Oner’s leadership team, to offer our guests a full-bodied experience. We welcome fresh energy with new ideas as well as promote a unique and fulfilling experience for both our guests and employees. We seek a committed, responsible, and passionate individual to support our staff and exceed guests’ expectations. This is a temporary position, in a seasonal space.
Duties and Responsibilities
Manage and support all Biergarten staff in daily operations of the Biergarten
Provide superior customer service and model ideal customer interactions and teamwork
Manage the service space, monitoring for cleanliness, safety, timeliness and quality of
service and experience
Regularly check in on tables and bar guests to ensure welcoming experience
Implement and maintain proper cleaning procedures/deep clean
Insure all staff are informed of company current events and practices by keeping in close
communication with heads of department
Regularly communicate with the Restaurant Director and/or other leaders, to discuss
opportunities, and strengths of service, and areas for reinforcement and improvement
Help develop, implement and enforce new steps of service
Enforce company policies and procedures and model compliance with company policies
Regularly communicate with GM to discuss deficiencies and strengths of service, areas
for reinforcement and areas for improvement
Complete paperwork and participate in administrative procedures as necessary
Draft written reminders or recommend disciplinary action/termination for violations of
Help identify employees for upward mobility
MustWe seek an applicant with initiative who is neat, well-spoken, courteous and works well with little supervision. Must be adaptive to a growing, and evolving company and work environment.
2+ years of restaurant management experience
Ability to communicate effectively with staff and peers, and upper leadership
Ability to stand for up to 8 hours
Ability to lift up to 40+ pounds
Ability to consistently exercise excellent judgment in difficult situations
Trustworthy and able to maintain confidentiality of sensitive employee information
Ability to comply with and enforce company policies, including nondiscrimination
Ability to work calmly and productively in a fast-paced environment
Ability to get along with others, and facilitate this type of relationship among staff
Willingness to be a team player and jump in when others need help
Compensation and Benefits
This is a full-time position. Competitive salary dependent upon experience and relevant qualifications. Tired Hands offers employee benefits upon meeting eligibility requirements. Benefits may include paid time off, health and dental insurance, a 401(k) retirement plan, employee discounts, meals, and more. Tired Hands Brewing Company is an Equal Opportunity Employer. Diverse candidates are strongly encouraged to apply!
Email the completed application and a copy of your resume to firstname.lastname@example.org.