Tired Hands Brewing Company is looking for a qualified person to join our team in a Part-time role, as the Assistant Manager of the Tired Hands Seasonal Biergarten. The Assistant Manager reports to and supports the Biergarten Manager in leading the Biergarten operations. We seek a committed, responsible and passionate individual to support our staff and guests. This is a temporary position, in a seasonally operated space.
Oversee and support management of front of house staff
Provide superior customer service and model ideal customer interactions and teamwork for front of house staff
Manage the service space, monitoring for cleanliness, safety, timeliness and quality of service and experience
Work with Biergarten manager to implement proper cleaning procedures/deep clean
Regularly meet with Biergarten manager to discuss deficiencies and strengths of service, areas for reinforcement and areas for improvement
Support the Biergarten Manager in supervising front of house staff
Help develop, implement and enforce new steps of service
Enforce company policies and procedures and model compliance with company policies
Meet with FOH managers for regular manager meetings
Complete paperwork and participate in administrative procedures as necessary
Draft write ups or recommend disciplinary action/termination for violations of company policy
Schedule front of house staff at both locations
Help identify employees for upward mobility
Complete regular inventory of an order items such as, plates, silverware, and paper goods
Complete inventory and maintenance of Tired Hands merchandise in collaboration with the General Store manager. Ensure tidiness of merchandise and request additional items we needed.
Complete regular inventory and order additional miscellaneous items such as votive holders, poly liner, etc.
Ensure timely delivery and quality of laundered linens
We are seeking an applicant with initiative who is neat, well-spoken, courteous and works well with little supervision. Must be adaptive to a growing company.
3+ years of restaurant management experience
Ability to communicate effectively with staff and peers
Ability to stand for up to 8 hours
Ability to exercise excellent judgment in difficult situations
Trustworthy and able to maintain confidentiality of sensitive employee information
Ability to comply with and enforce company policies, including nondiscrimination
Ability to work calmly and productively in a fast and loud environment
Ability to get along with others
Natural willingness to be a team player and jump in when others need help
Compensation and Benefits
Competitive salary dependent upon experience and relevant qualifications. Tired Hands offers employee benefits upon meeting eligibility requirements. Benefits may include paid time off, health and dental insurance, a 401(k) retirement plan, employee discounts, meals, and more. Tired Hands Brewing Company is an Equal Opportunity Employer. Diverse candidates are strongly encouraged to apply!
Email the completed application and a copy of your resume to firstname.lastname@example.org.