Front of House Manager
Tired Hands Brewing Company is looking for a qualified person to join our team in a dynamic role as manager. The Front of House Manager will report to and support the General Manager and Chief Operations Officers’ work. We seek a committed, responsible and passionate individual to support our front of house staff and guests.
Duties and Responsibilities
Support management in overseeing all front of house staff
Provide superior customer service and model ideal customer interactions and teamwork for front of house staff
Manage the service space, monitoring for cleanliness, safety, timeliness and quality of service and experience
Work with GM and Bar Manager to implement proper cleaning procedures/deep clean
Insure all front and back of house staff are informed of company current events and practices by keeping in close communication with heads of department
Support the General Manager in supervising front of house staff
Help develop, implement and enforce new steps of service
Enforce company policies and procedures and model compliance with company policies
Meet with FOH managers for regular manager meetings
Regularly meet with GM to discuss deficiencies and strengths of service, areas for reinforcement and areas for improvement
Complete paperwork and participate in administrative procedures as necessary
Draft written reminders or recommend disciplinary action/termination for violations of company policy
Help identify employees for upward mobility
We are seeking an applicant with initiative who is neat, well-spoken, courteous and works well with little supervision. Must be adaptive to a growing, and evolving company and work environment.
2+ years of restaurant management experience
Ability to communicate effectively with staff and peers, direct reports and upper leadership
Ability to stand for up to 8 hours
Ability to lift up to 40+ pounds.
Ability to exercise excellent judgment in difficult situations
Trustworthy and able to maintain confidentiality of sensitive employee information
Ability to comply with and enforce company policies, including nondiscrimination
Ability to work calmly and productively in a fast and loud environment
Ability to get along with others
Willingness to be a team player and jump in when others need help
Compensation and Benefits
This is a full-time, exempt position. Competitive salary dependent upon experience and relevant qualifications. Tired Hands offers employee benefits upon meeting eligibility requirements. Benefits may include paid time off, health and dental insurance, a 401(k) retirement plan, employee discounts, meals, and more. Tired Hands Brewing Company is an Equal Opportunity Employer. Diverse candidates are strongly encouraged to apply!
How to apply
Download the job application:
Click here to Download an application in WORD format
Email the completed application and a copy of your resume to firstname.lastname@example.org.